Effective Date:2025-06-07
Tecnock.lk is owned and operated by Tecnock Lanka (Pvt) Ltd.

At Tecnock.lk, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products or services.

1. Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, billing and shipping address
Account Information: Username, password
Payment Information: Payment card details (handled securely via third-party payment processors)
Order History: Products purchased, order dates, and amounts
Technical Data: IP address, browser type, referring pages, device type

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve our website and services
Send updates, promotions, and newsletters (only if you opt-in)
Detect and prevent fraud or misuse

3. Sharing Your Information

We do not sell or rent your data. However, we may share your information with:

Trusted service providers (e.g., payment gateways, delivery partners)
Government authorities if required by law

4. Data Security

We use industry-standard security measures to protect your data, including SSL encryption and secure servers. However, no method is 100% secure, and we cannot guarantee absolute data security.

5. Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent at any time (e.g., unsubscribe from emails)

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

8. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

📧 Email: sales@tecnock.lk
📞 Phone: +94 78 324 8476